Effective Date: 22nd September 2025 At DivyaDesam.co, we are committed to delivering your orders with care and devotion. This Shipping Policy explains our practices, timelines, and responsibilities regarding the shipping and delivery of products.
We currently ship orders using the following partners:
- India Post
- FedEx
- DTDC Couriers
The choice of courier may depend on the delivery location, service availability, and product type.
- Orders are typically processed within the timeframe specified during checkout.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Delays in processing may occur during festivals, high-demand periods, or unforeseen circumstances.
- Delivery times vary depending on the courier service and destination.
- India Post deliveries may take longer, especially for remote or rural areas.
- FedEx and DTDC generally provide faster deliveries, but timelines depend on their individual service standards.
- Estimated delivery dates will be provided at checkout, but actual delivery may vary due to courier operations.
- Shipping fees, if applicable, will be displayed at checkout.
- Charges depend on product weight, dimensions, delivery location, and courier selection.
- Once your order has been shipped, you will receive a tracking number via email/SMS.
- Tracking updates depend on the courier service and may take up to 24 hours to reflect online.
- DivyaDesam.co is not responsible for delays caused by courier companies, customs, natural events, or unforeseen circumstances.
- Risk of loss or damage passes to the customer once the package is handed over to the courier partner.
- In case of non-delivery, please contact us, and we will coordinate with the courier to resolve the issue.
- Currently, we primarily ship within India. For international delivery requests, please contact our support team.
- Customs duties, taxes, or import charges (if applicable) will be borne by the customer.
For shipping-related queries, please contact:
support@divyadesam.co
+91 9940179997
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